This is the 12th time it has been awarded this prestigious accolade, a record number since the award was first given out in 1999.
In addition to the World’s Best Airport award, Singapore Changi Airport also received awards for the World’s Best Airport Dining, Best Airport for Leisure Amenities, and Best Airport in Asia from the Skytrax World Airport Awards.
Skytrax is a respected industry source which reviews and certifies airport standards around the world.
These are the top 10 airports in the world for 2023, according to Skytrax. Note that not one of the world’s top ten is in the USA.
- Singapore Changi Airport
- Hamad International Airport
- Tokyo International Airport (Haneda)
- Incheon International Airport
- Paris Charles de Gaulle Airport
- Istanbul Airport
- Munich Airport
- Zurich Airport
The Skytrax World Airport Awards reflect the views of airport customers.
Each year, respondents of more than 60 nationalities take part in a global customer satisfaction survey to assess facilities and customer service across more than 550 airports. The World Airport Awards are independent of airport input and fully funded by Skytrax.
Apart from those visiting Singapore, Changi serves as a major transit airport for Indians travelling to Australia, the USA, Indonesia, and beyond.
With India being a key market for Changi Airport, CAG has consistently focused on 360-degree marketing efforts to promote Changi through campaigns such as ‘First in Jewel’ in 2019, and ‘Chalo Changi’ in 2022.
Changi Airport is currently linked to 16 Indian cities, including such major hubs as Bangalore, Mumbai, Delhi and Hyderabad, with 7 airlines – Air India, Air India Express, DrukAir, IndiGo, Scoot, Singapore Airlines, and Vistara – providing approximately 241 weekly services.
Enhanced infrastructure and passenger touch points for travelers
Upon completion in 2024, the new T2 expansion will increase Changi Airport’s total capacity by five million passengers per year, with the addition of some 50,000 square feet of space. That will include larger Departure and Arrival Halls with more room for operations including check-in and immigration clearance.
New leisure, dining, and retail experiences
At the same time, Changi Airport has been adding to its growing range of offerings that cater to different interests and tastes.
Apart from the nature-themed attractions of Jewel,the family-friendly experiencesat Changi now also include a rock-climbing attraction and a 50-foot-tall play structure called Chandelier. Travelers can also catch the latest blockbusters at Changi Airport’s unique 24-hour movie theatre which offers free movie screenings.
Dining delights representing culinary influences from around the world include the Flavours of Singapore F&B outlets showcasing local specialties and homegrown brands. Avenues for retail therapy continue to grow with the addition of more international retailers as well as exclusive designer labels.
Changi Airport is also ramping up pop-up events to offer travellers exclusive promotions and the world’s first product launches.
I’m ready to make Changi Airport a destination – how about you?
Thanks to the travel trade publication Travel and Tour World for alerting ecoXplorer to this story.
ecoXplorer Evelyn Kanter is a journalist with 20+ years of experience as a newspaper and magazine writer, radio & TV news producer & reporter, and author of guidebooks and smartphone apps – all focusing on travel, automotive, the environment and your rights as a consumer.
ecoXplorer Evelyn Kanter currently serves as President of the International Motor Press Assn. (IMPA) and is a former Board Member of the Society of American Travel Writers (SATW)
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