JetBlue Expands TrueBlue Loyalty Program

Unlike some airlines which are cutting back their loyalty programs, JetBlue is making its TrueBlue program more rewarding with new perks.

The upgrades are available for flights during 2022, including seat upgrades and new ground transportation perks.

Even more appealing – because of its new partnership with American Airlines, the benefits are transferable, as long as the AA tickets are booked through JetBlue.

There’s also an entirely new top level loyalty tier, Mosaic+ for the most loyal passengers.

Let’s take things one at a time. First, you have to qualify for Mosaic status.

That means you must earn 15,000 Mosaic points, earn 12,000 Mosaic points and fly 30 flight segments, or spend $50,000 on a JetBlue credit card during a calendar year.

Here’s what’s new at each loyalty level:

New Mosaic Benefits for 2022:

100 percent rebate on Even More Space points redemptions; purchase an Even More Space seat with points at time of booking or check-in.

For 2022, it will never exceed 200 points—and Mosaics will be given a 200-point rebate after flying.

This benefit is available for Mosaic members and travel companions on the same reservation. Points and rebates apply per person, per segment.

Mosaic frequent flyers also get free upgrades to Business First class coaches on the Heathrow Express to London Paddington Station and membership to the FoundersCard discount and upgrade program.

Upgrades to Mint level in 2022

Mint is the equivalent of business class. Mosaic members can book less expensive seats in the back of the plane and upgrade to Mint premium seats at no extra charge.

Note that there are just four such upgrades available for any Mint flight (excluding London), pending availability 24 hours before departure – including members of higher TrueBlue levels who get dibs before you do.

Upgrades can also be used for up to one travel companion on the same reservation. Just book a seat for the core JetBlue experience on an eligible Mint flight at least 96 hours before departure.

Members of the new Mosaic+ level are automatically wait-listed for Mint, as long as there is an available certificate.

New Mosaic+ loyalty level and perks

JetBlue is also introducing an all-new loyalty experience, Mosaic+, to reward what the airline describes as its “most engaged customers”. All Mosaics who qualify in 2022 will be eligible for special new perks which are only until the end of the year.

Mosaic+ members receive all previous benefits, with the addition of the most requested perk, complimentary Mint class upgrades.

To qualify for Mosaic+, customers must earn 45,000 Mosaic Qualifying Points or spend $150,000 on either their JetBlue Plus Card or their JetBlue Business Card in a calendar year.

Exclusive FoundersCard Membership

Enjoy 500+ premium travel, business and lifestyle benefits, including exclusive member pricing and privileges, loyalty status upgrades, and more. Once members qualify for Mosaic, they will receive an email with an enrollment link.

Complimentary unlimited upgrades on Heathrow Express. Upgrade from Express to Business First on the Heathrow Express between Heathrow and Paddington Station.

Mosaic members can purchase any Express ticket and must show their same-day boarding pass which reads “MOSAIC” or displays the Mosaic logo to a Heathrow Express member of staff upon boarding.

FoundersCard Elite Membership

Mosaic+ members will receive even more benefits with FoundersCard Elite. Once members qualify for Mosaic+, they will receive an email with an enrollment link for FoundersCard Elite.

Statement by JetBlue

“TrueBlue has always been about giving our customers new ways to get even more of the JetBlue travel experience they already know and love, which is why in 2022 we’re rolling out additional benefits for our most frequent fliers to look forward to,” said Don Uselmann, JetBlue’s vice president of loyalty and personalization.

“With new perks on the way in the new year we’re making sure our Mosaic program always offers our most loyal customers something new to look forward to.”

Earn More the NEA Way:

As part of JetBlue’s Northeast Alliance with American Airlines, TrueBlue loyalty program members are eligible to earn Mosaic qualifying points on all American-operated flights. The accrual agreement covers American flights operating with the JetBlue code within the carriers’ Northeast Alliance, as well as on all other American flights operating anywhere in the world. In addition, Mosaic members enjoy some of their favorite perks on American-operated flights booked on jetblue.com, including dedicated check-in desks at the airport, expedited security lanes, priority boarding with dedicated boarding lanes and up to 2 free checked bags. In order to enjoy these perks, members must book on jetblue.com and enter their TrueBlue number when booking.

TrueBlue rewards all customers, regardless of their travel frequency. With TrueBlue, there are no blackout dates with all JetBlue seats available for redemption, and points never expire. TrueBlue points are earned by purchasing qualifying services or products of JetBlue or a TrueBlue partner and via spend on the JetBlue Mastercard.

Members earn points for every dollar spent on the base fare for JetBlue-operated flights and bonus points by booking directly on jetblue.com, depending on the fare option selected. Customers also have the ability to earn TrueBlue points—including Mosaic qualifying points— when booking flights + hotel or flights + cruise packages through JetBlue Vacations, and when booking hotels, vacation rentals, car rentals, and theme park tickets through Paisly by JetBlue. For more information about TrueBlue and how to register for the program, visit www.jetblue.com/trueblue.

Thanks to travel trade publication Insider Travel Report for alerting us to this JetBlue information.